Privacy Policy for The Travel Office
Introduction
The Travel Office, a division of Corporate Travel LLC (CST#2000881-10, FTS#14672), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including SMS/MMS messaging. By using our services, you agree to the practices outlined in this policy.
Information We Collect
- Personal Information: We collect personal details such as your name, contact information, travel preferences, and payment details when you book services with us or communicate with our team.
- SMS/MMS Messaging: We collect your phone number when you opt-in to receive SMS/MMS messages, enabling us to provide travel updates, reminders, and exclusive offers.
How We Use Your Information
- Service and Bookings: Your information is used to manage bookings, process payments, and provide travel-related updates.
- SMS/MMS Communication: With your consent, we send important updates, reminders, and notifications. You may unsubscribe at any time by replying “STOP.”
- Customer Support and Marketing: We may use your contact details to respond to inquiries, provide customer support, and inform you of special promotions.
Opt-In and Opt-Out for SMS/MMS Messaging
- Opt-In: By sharing your phone number, you consent to receive SMS/MMS messages from The Travel Office. Consent is typically obtained via website forms, phone conversations, or by texting us directly.
- Opt-Out: You may unsubscribe from SMS/MMS messages by replying “STOP” to any message, and we will process your request immediately.
Sharing of Information
We respect your privacy and do not sell personal information. We may share your information with trusted third-party partners, such as cruise lines, airlines, hotels, and insurance providers, exclusively to facilitate your travel arrangements. All partners are required to adhere to strict privacy standards.
Security of Your Information
We implement industry-standard security measures to protect your personal data and limit access to authorized personnel only.
California Residents’ Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights, including:
- Right to Know: You may request information on the personal data we collect, use, and share.
- Right to Delete: You may request deletion of your personal information.
- Right to Opt-Out of Sale: Although we do not sell personal data, California residents may request to opt-out.
- Right to Non-Discrimination: Exercising privacy rights will not impact the quality of services provided to you.
Changes to This Policy
We may update this policy to reflect changes in our practices. Significant updates will be communicated through our website or via email.
Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
The Travel Office
Phone: 888-333-0810
Email: [email protected]